How to Install HeavyBid Multi-User

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TitleHow to Install HeavyBid Multi-User
URL NameHow-to-install-HeavyBid-Multi-User
ProductHeavyBid
Other Environment Info
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Where can I download HeavyBid Installation Files?

How do I get a login to the HCSS Community?

Performing the Install:

Prerequisites:

Ensure the file server meets the requirements outlined here: HeavyBid Server Requirements
If a SaaS Customer, please reference the following document to configure HeavyBid for Saas: Overview: Configuring a HeavyBid SaaS Environment
  • Note: This step must be performed prior to logging into HeavyBid for the first time.

Step 1: Setup Server Network Share

Note: An existing network share can be utilized if criteria match. If using an existing network share, proceed to Step 2. 

Requirement: HeavyBid (Multi-User) systems require a network share with the following criteria:

  • Consistent drive letter mapping across all machines requiring access.
  • All HeavyBid users require Modify, Read & execute, List folder contents, Read, and Write folder permissions to the entire installation folder on the network share.
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  1. Create a new folder on the file server in the desired location for the install. 
    • The full path to the folder cannot contain spaces.
  2. Right-click on the new folder, and click Properties. 
  3. Click the Sharing tab.
  4. Click Share and then select the users or groups to share the folder with.
    • Set Permission Level for all users/groups to Read/Write.
  5. Map the network share to a drive letter that can be consistently used throughout the network:
Note: The exact steps for mapping a network drive will vary based on operating system.
  1. Navigate to My Computer.
  2. Click Map Network Drive.
  3. Select an available drive letter.
  4. Enter the location of the folder as \\servername\sharename (example: \\HCSS-FS\HeavyBid).
  5. Click Finish.

Tip: It is recommended to add this network drive mapping to login scripts or group policy to ensure consistency. Please consult internal IT for assistance with setting up a login script or group policy. 

Step 2: Install HeavyBid to the Established Share

  1. Double-click the downloaded HeavyBid Installer MSI file.
  2. Once the installer launches, click Next to continue.
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  1. Read and accept the terms and conditions and click Next.
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  1. ​When prompted to select the type of installation, select Multi-user and click Next.
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Note: If the computer running the installer already has another install of HeavyBid (i.e. a Standalone system) select the option to Install HeavyBid for the first time and proceed with step 4.
  1. Point the installer at the installation directory on the network share and click Next.
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  1. Verify that the install path is correct, then click Install.
  2. If prompted to allow the install to continue, click Yes to proceed.
  3. Wait for the install to complete and click Finish.
Note: After clicking Finish, the supporting products (.NET 4 Client Profile, Crystal 11, SQL CE, SQL Server Native Client) will launch respective installers if they do not already exist on the machine.

Step 3: Installing a Workstation

Once the server install has finished, a workstation/client install must be run on all workstations that need to access HeavyBid.

Click here for a detailed walkthrough on installing a HeavyBid workstation/client.

Once the workstation/client installation is complete, launch HeavyBid and input the company specific registration code.

  • Registration codes can be located from within the HCSS Community by clicking My Software, then accessing the Registration Codes tab.

Related Articles:

How to Download Install or Update Files from the Customer Portal
How to Create a User Account on Credentials for HCSSApps and Customer Portal
How to Find/Look Up HCSS Registration Codes
Running HeavyBid for the First Time

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